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Customer Relationship Management


Sage CRM is an award-winning wireless and Internet-based CRM system that provides enterprise-wide access to vital customer information - anytime, anywhere. With Sage Accpac CRM, you can better manage your business by integrating field sales, internal sales, customer care and marketing information.

Sage CRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your enterprise. No matter how, when or where your customers, partners and prospects choose to interact with your company, Sage Accpac CRM provides a decisive advantage by delivering comprehensive, easy-to-use tools that help you confidently manage these relationships.

Sales Automation
Take complete control of your sales pipeline by empowering sales teams to effectively manage, forecast and report on all phases of the sales cycle.

Marketing Automation
Track the ROI of your marketing programs by automating, tracking and analyzing every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs.

Customer Care
Make the most of every customer interaction by ensuring customer satisfaction and even allowing your customers to help themselves.

Access and Synchronization Options

Advanced Feature
SageCRM for Sage Accpac ERP has sophisticated Automated Process Workflow and Customization capabilities as well as Computer Telephony Integration, Web Self Service and more.

Microsoft Outlook Integration
Why ever leave Outlook? SageCRM for Sage Accpac ERP runs within the framework of your Microsoft Outlook and has complete, two-way synchronization with Outlook contacts, calendar (appointments) and tasks, in addition to enhanced e-mail integration.

Wireless PDA Access
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits.

Offline Synchronization
A comprehensive CRM solution enables organizations to guarantee their sales and customer care professionals have access to critical data - regardless of whether or not they have an internet connection.

CRM Walkthroughs
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CRM Introduction
CRM Sales Automation
CRM Marketing Automation
CRM Customer Care
CRM System Administration