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Customer Care

With SageCRM for Sage 300 ERP, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organization with critical information to build and support long-term customer satisfaction and loyalty.

With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, you’ll have complete and accurate data at your fingertips-enabling you to quickly resolve client issues and easily create cross-sell or up-sell opportunities.

Sage CRM for Customer Service Professionals

Maximize Your Sales Today!

Contact Management

Deliver superior customer service with real-time access to relevant customer data.

Service Agreement Management

Easily track and meet your service level agreements.

Knowledge Base

Store support incidents and case solutions in a central Knowledge Base.

Tracking

Track your customers’ needs and maintain a complete history of customer-related interaction.

Call Center Support

Access a central repository for all customer data, resolving issues quickly.

Reporting

Create point-and-click reports and graphs for on-the-spot analysis and decision-making.

FOR MORE INFORMATION, PLEASE CONTACT US WITH YOUR ENQUIRY.