With SageCRM for Sage 300 ERP Workflow businesses can automate pre-determined business rules across all channels, departments and employees. To help assess and design workflow SageCRM for Sage 300 ERP provides graphical views of the process and its development patterns. In combination with e-mail integration, workflow ensures that actions requiring attention or escalation are automatically being routed to the correct employees or partners. SageCRM for Sage 300 ERP creates a confidence among employees that issues are not going to fall through the cracks and frees their time to perform more important tasks.