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What are three good reasons to select Careware?
1) Our collective experiences encompass a wide variety of business issues and we have implemented many creative solutions using Sage Accpac software systems.
2) We are experts in our field. By making Sage Accpac software our exclusive focus, we are able to get it right the first time, saving you time, money, and frustration.
3) Our people really make the difference. We are enthusiastic, friendly, knowledgeable, and seek to understand our clients' businesses and employees.
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How many people in your Support Teams?
Currently we have 12 people who concentrate completely on supporting the software packages. (Exclude sales, admin & accounts) |
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How long has Careware been in business?
Founded in 1988, Careware Systems sells and supports:
- Sage Accpac ERP
- Sage CRM
- Sage Manufacturing Solutions
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There are several resellers in the area, what sets Careware apart from the rest?
We have one of the largest groups of consultants that specialize in Sage Accpac ERP in Malaysia. This talented group of professionals allows Careware to provide top-quality consulting while at the same time meeting the phone support needs of our client base.
We routinely implement complex business processes that few resellers have either the experience or training to put into operation.
You may consider your current business requirements simple; however, as your business grows and changes, you can be comforted in knowing that Careware is capable and ready to assist in any changes. |
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How many clients does Careware currently support?
We have over 200 active clients, around the country. |
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Is Careware too small or too large for my company?
We believe that we are just right. We are small enough to care about the success of your business and the people who use Sage Accpac ERP, but large enough to have depth in technical expertise, experience, and training. |
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What are Careware's core competencies?
Our talents run deep, but we have unique experience in the following areas:
- Project Job Costing
- Manufacturing & Distribution
- Education & Hospitality
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What other services do you provide?
We run two training centers fully equip with the latest HP PCs with 17" LCD monitors. One of our popular services is retraining of staffs for 'Orphaned' Accpac users whose vendor has abandoned them.
For these customers, reimplementation & review of the existing software to determine how effectively deployed the accounting software is within the company, to understand what new business issues have arisen, and to make recommendations as to how the software can solve those issues.
We also do customs programming & also customs reporting of Sage Accpac to create add-on functionality that expands out of the box software solutions to meets client's unique needs. |
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How will Careware implement our new software?
We have developed a systematic methodology that we customize for your company. We work together to determine a go-live date and then finalize all of the implementation steps to meet that deadline. In general, we consider data conversion, business processes, reporting requirements, business forms, software installation, and training. Once you have selected Careware, we will plan your implementation in detail. |
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What about training our employees?
We offer one-on-one training as well as general software training on-site and at our training centers. We believe that training not only educates your employees on the new system, but also is a critical element for success because it involves your employees in the implementation process. |
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